Your safety comes first
Safety features
Comprehensive protection at every step.
SOS Button
One-tap emergency alert sends your location to authorities instantly.
Trip Sharing
Share your live trip status with friends and family.
Driver Verification
Every driver is verified with a thorough background check.
Real-time Tracking
Track your ride from pickup to drop-off in real time.
Insurance
Comprehensive insurance coverage for every ride.
24/7 Support
Our support team is available around the clock.
Community guidelines
We foster a respectful and safe community for all.
Mota is committed to creating a safe, respectful, and inclusive environment for all riders and drivers. We have a zero-tolerance policy for discrimination, harassment, or any form of misconduct.
All community members are expected to treat each other with dignity and respect. Riders and drivers can report any concerns through our in-app reporting system, and our safety team reviews every report promptly.
We continuously update our safety features and guidelines based on feedback from our community. Your safety is not just a feature — it is the foundation of everything we build.
Trust statistics
Our commitment to safety by the numbers.
Verified Drivers
100%
Monitoring
24/7
Insurance Covered
100%
Real-time Tracking
Always